Amazone’s Expansion into Other IndustriesĪs Amazone continued to grow, it began expanding into other industries. By including 1-Click ordering, personalized recommendations, and free shipping for eligible items. He implemented several features that made shopping on Amazon easy and convenient. Bezos believed that if customers were happy, they would keep coming back. One of the keys to Amazone’s success was its focus on customer service. Then the company quickly expanded its offerings to include other products. In just a few years, Amazone had become the most extensive online bookstore in the world. He believed the internet could change how people shopped, and he was right. Bezos wanted to create a platform where people could buy books without visiting a physical store.
Amazone’s Expansion into Other Industries.
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